Your privacy matters to us. This policy explains exactly what personal data 2jbate collects, why we collect it, how it is used and protected, and what rights you have as a player based in Pakistan or any other permitted jurisdiction.
Before diving into the full legal text, here is a plain-language summary of the core privacy principles that guide how 2jbate handles your data every day.
2jbate only collects personal data that is strictly necessary for operating the platform, complying with regulatory obligations, and delivering the services you request. We do not collect data for its own sake or beyond what is required for these purposes.
All personal data stored by 2jbate is protected using industry-standard encryption at rest and in transit. Access to player data is restricted to authorised personnel only, and our systems undergo regular security reviews to maintain a high standard of data protection.
2jbate recognises your right to access, correct, and request deletion of your personal data. You may also object to certain types of processing or request a copy of your data in a portable format. These rights can be exercised by contacting our support team directly.
2jbate does not sell, rent, or trade your personal information to third parties for commercial marketing purposes. Any data shared with external partners is limited to what is necessary for service delivery, payment processing, KYC verification, or legal compliance.
2jbate uses cookies and similar tracking technologies to improve your experience, remember your preferences, and analyse platform usage. Essential cookies are required for the platform to function. Optional analytics cookies can be managed through your browser settings at any time.
Personal data is not kept indefinitely. 2jbate retains player data only for as long as the account is active or as required by applicable law. After the retention period expires, data is securely deleted or anonymised in line with our data lifecycle management procedures.
This Privacy Policy ("Policy") describes how 2jbate ("we", "us", "our", "the Company") collects, uses, stores, shares, and protects personal data relating to individuals ("you", "your", "Player", "User") who access or use the 2jbate website, mobile platform, applications, and any associated services, including sports betting, live casino, slots, fishing games, and any other gaming products offered under the 2jbate brand.
2jbate is committed to protecting the privacy and personal data of all users in accordance with applicable data protection laws and regulations. We take our data protection obligations seriously and handle your personal information with the care it deserves.
This Policy should be read in conjunction with our Terms and Conditions and our Responsible Gaming Policy, both of which form part of the overall agreement between you and 2jbate.
By using 2jbate: When you register an account, access the platform, or use any 2jbate service, you confirm that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree, please discontinue use of the platform.
2jbate collects personal data across several categories depending on how you interact with our platform. The following table outlines the main categories of data we collect:
| Data Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, nationality | Account registration, KYC verification, age verification |
| Contact Data | Email address, phone number, residential address | Account communication, support, regulatory notices |
| Financial Data | JazzCash / EasyPaisa account details, bank account info, transaction history | Payment processing, AML compliance, withdrawal verification |
| Technical Data | IP address, device type, browser, operating system, session data | Platform security, fraud detection, performance optimisation |
| Usage Data | Pages visited, games played, bets placed, session duration | Platform improvement, responsible gaming monitoring |
| Document Data | Copies of ID documents, utility bills, payment method screenshots | KYC verification, regulatory compliance |
| Communications Data | Live chat transcripts, support emails, complaint records | Customer service, dispute resolution, quality assurance |
2jbate does not intentionally collect sensitive personal data (such as racial or ethnic origin, political opinions, religious beliefs, or health data) unless it is strictly necessary for a specific regulatory obligation — for example, processing a self-exclusion request that relates to a gambling-related health concern. Where sensitive data is collected, additional safeguards are applied and explicit consent is obtained.
2jbate collects personal data through the following primary channels:
The majority of data we hold about you is provided directly by you when you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, or interact with any feature of the 2jbate platform. You are not obligated to provide this data, but without it we may be unable to offer you full access to our services.
When you access the 2jbate platform, certain technical data is collected automatically through cookies, log files, and similar tracking technologies. This includes your IP address, device identifiers, browser type and version, operating system, referring URLs, and records of pages visited and actions taken within the platform. This data is collected for security, analytics, and performance purposes.
2jbate may receive data about you from third parties in the following circumstances:
2jbate uses your personal data only for the purposes for which it was collected or for purposes that are compatible with the original collection purpose. The following list sets out the primary uses of your data:
Marketing Opt-Out: If you no longer wish to receive marketing emails from 2jbate, you may unsubscribe at any time by clicking the unsubscribe link in any marketing email or by contacting our support team. Opting out of marketing does not affect transactional or service-related communications, which will continue as necessary for account operation.
2jbate processes your personal data on the following legal bases:
2jbate does not sell or rent your personal data to third parties. We may share your data with the following categories of recipients where necessary and in accordance with this Policy:
We engage carefully selected third-party service providers who process data on our behalf under strict contractual data processing agreements. These include KYC/identity verification agencies, payment processors (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Visa, Mastercard), IT infrastructure and hosting providers, fraud prevention and AML screening services, live chat and customer support software providers, and email communication platforms.
2jbate may be required by law or regulatory obligation to disclose your personal data to government agencies, licensing authorities, law enforcement bodies, tax authorities, or financial intelligence units. Such disclosures are made only to the extent required by applicable law and where legally permissible, 2jbate will inform you of any such disclosure.
In the event of a merger, acquisition, restructuring, or sale of assets involving 2jbate, your personal data may be transferred to the successor entity as part of that transaction. You will be notified of any such transfer and any material changes to how your data will be handled by the new entity.
No Data Sales: 2jbate will never sell, rent, or trade your personal data to any third party for their independent commercial or marketing purposes. Data sharing is limited strictly to the operational purposes described in this section.
2jbate uses cookies and similar technologies (including web beacons, pixel tags, and local storage objects) on its platform. Cookies are small text files placed on your device that help us recognise you, remember your preferences, and understand how you use our platform.
You may manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the 2jbate platform. Most browsers provide options to block or delete cookies, and you can find instructions for managing cookies in your specific browser's help documentation. Opting out of analytics or marketing cookies does not affect your ability to use the core betting and gaming features of 2jbate.
2jbate retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, comply with applicable legal obligations, resolve disputes, and enforce our agreements. The following general retention periods apply:
| Data Type | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years post-closure | Legal/regulatory obligation |
| Financial & Transaction Data | 7 years from transaction date | AML / tax compliance |
| KYC Documents | 5 years post account closure | Regulatory requirement |
| Support Communications | 3 years from last interaction | Dispute resolution |
| Technical & Log Data | 12 months | Security & fraud prevention |
| Marketing Preferences | Until opt-out or account closure | Consent |
Upon expiry of the applicable retention period, personal data is securely deleted from active systems or anonymised in a manner that prevents re-identification. Anonymised, aggregated data may be retained indefinitely for statistical and analytical purposes.
2jbate implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
Your Responsibility: While 2jbate takes extensive measures to secure the platform, you are also responsible for keeping your account credentials confidential. Do not share your 2jbate login password with anyone. If you believe your account has been compromised, contact our support team immediately via live chat.
As a 2jbate player, you have the following rights in relation to your personal data. These rights may be subject to certain limitations under applicable law, particularly where data processing is required for regulatory compliance or fraud prevention purposes.
To exercise any of the rights listed above, please contact the 2jbate Data Protection team via the support email address: [email protected]. Please include your account username, a clear description of the right you wish to exercise, and any relevant details to help us process your request efficiently.
2jbate will acknowledge your request within 5 business days and respond substantively within 30 days of receipt of a complete and valid request. Where requests are complex or numerous, this period may be extended by a further 60 days, and you will be informed of any such extension.
Exercising your privacy rights will not result in any penalty or negative consequence for your player account, except where the right to erasure conflicts with a legal obligation requiring us to retain your data.
2jbate operates an internationally licensed platform and may transfer your personal data to countries outside of Pakistan for the purposes of service delivery, data storage, or processing by third-party service providers. Such transfers may include countries that have data protection laws different from those of Pakistan.
Where personal data is transferred internationally, 2jbate ensures that appropriate safeguards are in place to maintain the same level of protection that applies under this Policy. These safeguards may include contractual clauses requiring the receiving entity to handle data in accordance with applicable data protection standards, or reliance on adequacy decisions where applicable.
By using the 2jbate platform and accepting this Privacy Policy, you consent to the transfer of your personal data to other countries as described in this section, provided that adequate safeguards are maintained.
21+ Only — Strict Policy: The 2jbate platform is strictly prohibited to individuals under the age of 21. We do not knowingly collect personal data from minors. If we become aware that personal data has been collected from a person under 21, that data will be deleted immediately and the associated account will be closed without compensation.
2jbate employs mandatory age verification as part of the KYC process to prevent underage access to the platform. All players are required to confirm their age at registration and to submit valid proof of age documents during KYC verification. Where 2jbate has reasonable grounds to suspect that a player may be under 21, the account will be suspended pending age verification.
If you are a parent or guardian and believe your child has registered on the 2jbate platform, please contact our support team immediately at [email protected] so that we can investigate and take appropriate action without delay.
2jbate reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The effective date at the top of this page will be updated whenever a new version is published.
Where changes are material — meaning they significantly affect how we process your personal data or your rights in relation to it — 2jbate will notify you by email and/or by displaying a prominent notice on the platform prior to the changes taking effect. Your continued use of the platform after the effective date of a revised Policy constitutes your acceptance of those changes.
We recommend reviewing this Policy periodically to stay informed about how 2jbate handles your personal data. Previous versions of this Policy are available on request from our support team.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 2jbate handles your personal data, please contact us through the following channels:
When contacting us about a privacy matter, please include your account username, the nature of your request, and any relevant supporting information. This will help us process your request more efficiently and within the applicable response timeframe.
Related Policies: This Privacy Policy should be read alongside the Terms and Conditions and the Responsible Gaming Policy, all of which form part of your agreement with 2jbate.
Now that you know exactly how 2jbate handles your personal data, enjoy cricket betting, live casino, slots, and fishing games — all in PKR, with full transparency and security.
21+ only. Gambling involves financial risk. Please play responsibly.